Privacy Policy

1. Introduction

IntelliSport Analytics ("we," "us," or "our") is committed to protecting the privacy of our website visitors, survey respondents, and service users. This policy explains how we collect, use, and safeguard your personal data.

This policy applies when we act as a data controller—meaning we determine the purposes and means of processing your personal data. This includes data collected through our website, survey platform, and consulting services.

We use cookies on our website. Where cookies are not strictly necessary for our website and services to function, we will request your consent when you first visit.

2. Data We Collect

2.1 Website Usage Data

We collect data about how you use our website, including your IP address, approximate geographic location, browser type, operating system, referral source, pages viewed, and session duration. This data is collected through our analytics provider and is used to improve our website and services. The legal basis for this processing is our legitimate interest in understanding and improving our website.

2.2 Survey Response Data

When you participate in a survey administered through our platform, we collect your responses to survey questions. This may include opinions, ratings, rankings, and open-text feedback. Survey data is collected on behalf of our client organizations and is processed according to the terms established with each client. Survey respondent information is typically obfuscated to protect respondent identity.

2.3 Contact and Inquiry Data

When you contact us through our website or email, we collect your name, email address, organization, and the content of your message. This data is processed to respond to your inquiry and, with your consent, to provide information about our services.

2.4 Client Relationship Data

For our consulting clients, we collect contact information including names, email addresses, and communication records. This data is used to manage our client relationships and deliver our services. The legal basis is our legitimate interest in fulfilling contractual obligations.

2.5 Account Data

If you create an account on our platform (for example, as a blog contributor or client portal user), we collect your name, email address, and account credentials. This data is necessary to provide you with account functionality.

2.6 System Logs and Security

To maintain the security and integrity of our platform, we automatically log details of requests made to our servers, including your IP address, User ID (if authenticated), timestamp, and the resource requested. We use this data to detect and prevent abuse (such as DDoS attacks or unauthorized scraping), rate-limit excessive requests, and debug technical issues. The legal basis for this processing is our legitimate interest in network and information security.

3. How We Use Your Data

We use your personal data to:

Provide and improve our website and services
Administer surveys and deliver research insights to our clients
Respond to inquiries and communicate with you
Manage client relationships and fulfill contracts
Analyze website usage to improve user experience
Comply with legal obligations
Protect our business against risks

We will not use your personal data for purposes beyond those described in this policy without obtaining your consent.

4. Sharing Your Data

We may share your personal data with:

Service providers: Our data storage and website analytics providers. These providers process data on our behalf under strict contractual terms.
Client organizations: Survey response data is shared with the client organization that commissioned the survey, typically in aggregated or anonymized form.
Professional advisers: We may share data with legal, accounting, or insurance advisers as necessary to protect our business interests.
Legal requirements: We may disclose data when required by law or to protect vital interests.

We do not sell your personal data to third parties.

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

Website usage data: Up to 1 year
Survey response data: As specified in client agreements
Contact and inquiry data: Up to 3 years
Client relationship data: Duration of the relationship plus up to 3 years
Account data: Until account deletion, plus up to 1 year
Security and System Logs: Up to 7 days

We may retain data longer if required by law or to protect our legal interests.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit and at rest
Secure authentication and role-based access controls
Protection from bots and common web vulnerabilities
Regular security assessments
Employee training on data protection

Survey respondent information is obfuscated wherever possible, reducing the risk of identifying individual respondents.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data
Restriction: Request that we limit how we use your data
Portability: Request your data in a portable format
Objection: Object to certain types of processing
Withdraw consent: Where processing is based on consent, withdraw it at any time

To exercise these rights, please contact us using the details in Section 10. We will respond within 30 days.

8. Cookies

Our website uses cookies and similar technologies to enhance your experience and collect usage data. We use:

Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand how visitors use our website

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. Third-Party Links and Children

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Our services are intended for business users and are not directed at children under 16. We do not knowingly collect personal data from children. If we discover we have collected data from a child, we will delete it promptly.

10. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us via email at privacy@intellisportanalytics.com.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.

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